Shipping and Policies of Sale

Shipping

Our Standard Shipping is via U.S. Postal Service Media Mail, the best way to get the physical products ordered at the least expense. Single CD orders will be sent First Class. For a 2-3 day delivery, choose Priority Mail.

Domestic orders with Media Mail, you should get your products within 4-7 business days after you place your order. A one pound package will cost $1.92 for shipping, plus $1.30 insurance, if this option is chosen. Shipping costs will vary with the number of products shipped and the method of shipping. These shipping times and costs apply only to orders sent to addresses within the 50 United States, military APO/FPO addresses, Puerto Rico, American Samoa, Guam and other U.S. Protectorates.

International Orders – Orders shipped to international addresses should arrive 5-7 business days after you place your order, at a cost typically between $3.00 to $5.00 more than standard shipping, although costs vary with the number of products shipped and the destination. If the shipping cost exceeds $5.00 more than standard shipping, we will notify you by email before your order is shipped. Your order may also be subject to import duties and taxes, which are levied once the package reaches your country.

Credit Card Security

We use secure server software (SSL), the industry standard and among the best software available today for secure eCommerce transactions. It encrypts all personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

We guarantee all purchases against credit card fraud. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at riveroflifecbs.com.

Under the Fair Credit Billing Act, a bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, riveroflife.com will cover the entire liability for you, up to the full $50.00. riveroflife.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at riveroflife.com while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Returns and Refunds

We do not offer returns or refunds, under normal circumstances. Of course, any defective products will be replaced at no additional cost. If you have any problems with your order, please do not hesitate to contact us. In the unlikely event that you receive a defective product, email us and we will send instructions on how to have the product replaced.

Privacy

We are committed to protecting your privacy. We use the information we collect about you to process orders. When you order, we need to know your name, e-mail address, billing address, shipping address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of the order status. All of the customer data we collect is protected against unauthorized access. We do not sell, trade, or rent your personal information to others.

River of Life Discount Christian Bookstore
60 Knowlton Road • Columbia, NJ 07832 USA ☎ (908) 459-9195 •